Owners have filed more than 3,000 complaints and 50 legal grievances against Ford for carbon monoxide issues.
Suffer from migraine headaches or dizziness while behind the wheel of your Ford Explorer? You’re not alone. Owners around the country are reporting the same issues that cause sickness from the Ford SUV, according to a new report.
Owners have filed more than 3,000 complaints and 50 legal grievances against Ford thus far. The complaints stem from nausea to dizziness while behind the wheel of their Ford Explorers, Bloomberg details in a report. Apparently excessive exhaust fumes and carbon monoxide are seeping into the cabin. Some police departments, even, claim that 2017 Explorers exposed officers to the same symptoms. Austin, Texas police pulled nearly 400 Explorer Police Interceptors from their fleet – and one officer even sued Ford because of it.
The complaints mostly cover Ford Explorers built between 2000 and 2018. The National Highway Traffic Safety Administration (NHTSA) began looking into issues in 2016, but didn’t take action until a year later after finding “preliminary evidence” of unsafe carbon monoxide levels in Explorers. If the NHTSA deems these vehicles unsafe, Ford’s recall crisis could be in the millions.
“All of our testing to date has shown these vehicles are safe,” spokesman Mike Levine said in a statement to Bloomberg. “Ford’s investigation has not found carbon monoxide levels that exceed what people are exposed to every day.”
But Ford has already attempted to mitigate the issue. In 2012, the company gave dealerships nationwide instructions to fix what it believed was the root of the issue: the exhaust manifold and catalytic converter. And again in 2017, Ford initiated a fix that “effectively resolves the matter,” the company noted in a statement. But according to the Bloomberg report, Explorer owners – even after the fixes – still note issues.
Source: Bloomberg
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