Touch 'n Go eWallet adds TNG Card feature – bypasses physical card balance, pilot rollout on DUKE


Touch ‘n Go has added a new TNG Card feature to its eWallet app, which allows users to pay toll fares using the funds in their eWallet. This is not to be confused with the RFID system that also uses the app, as you still pay using a physical Touch ‘n Go card.

Instead, the system lets you link your cards – up to three in total – to your eWallet account. From then on, whenever you use a card at a toll booth (either by tapping it on a reader or by using a SmartTAG), the toll charge will automatically be deducted from your eWallet, bypassing the balance in the physical card. The fare will only be deducted from the card if your eWallet has insufficient funds.

Touch ‘n Go says that with the implementation of the TNG Card feature, users will no longer need to queue up at reload lanes at toll plazas. They will also save a bit of money along the way as they will no longer have to pay a 50 sen reload surcharge – top-ups for the eWallet, which are made through your phone via credit or debit card, online banking or TNG Reload PINs come with no additional fees.

For now, the pilot programme is only being conducted on the DUKE Highway, at the Ayer Panas, Sentul Pasar, Segambut and Sentul Pasar Tambahan tolls. However, the company plans to roll out the service on all highways in the Klang Valley and, subsequently, nationwide. It also wants to make the system available in more places such as public transportation networks and carparks.

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