Zappi tops our 2021 Driver Power survey of wallbox home electric car chargers
The first thing many drivers will think about before buying an electric or plug-in hybrid car is how they will charge it.
Although EVs are not a viable option for everyone, those with driveways or garages may well decide to opt for a wallbox that allows them to charge their car at home more quickly and conveniently than they could on a domestic three-pin socket.
- Best electric car chargepoint providers 2021/2022
The trouble is that with more firms than ever offering this service – very few of which are household names – trying to navigate the market and find the best installer is a tricky task. We’re here to help, however, with our latest Driver Power survey. We quizzed EV and PHEV drivers who had already invested in a wallbox charger about their experiences to find out who got the best deal.
It should be emphasised that this was a particularly close-run contest. Although some firms earned higher overall scores than others, each did reasonably well and, as such, this should be thought of as a list of the best firms, rather than a ranking of winners and losers. But with that in mind, here’s what our respondents had to say.
Best wallbox home electric car chargers 2021
1. Zappi – 86.86%
It’s a first-place ranking for Zappi, the home charger offered by British firm myenergi. This wallbox scores higher than any other for its installation process, charging speed, build quality and reliability. Users also say their Zappi units are stylish and the firm tends to offer good customer service.
|Ease of use||88.53%|
2. Ohme – 85.55%
Charging firm Ohme comes a close second in this survey, with no other supplier ranking higher for the customer service it offers and the quality of its smartphone app. Ohme drops points for the stylishness of its wallboxes, so this is an area to improve upon.
|Ease of use||88.49%|
3. Pod Point – 83.29%
A firm known for its public chargers, for which it has partnered with big names such as Tesco and Volkswagen, Pod Point is also well rated for its wallboxes. You tell us its home chargers are second to none when it comes to ease of use, but the app could be a little better.
|Ease of use||92.17%|
4. EO – 83.27%
Close behind Pod Point, EO also loses some marks for the smartphone app that accompanies its chargers. There are respectable scores across the rest of the board, though, particularly in the crucial category of reliability. EO’s chargers are easy to use, you say, as well as stylish.
|Ease of use||87.87%|
5. Wallbox – 82.59%
The highest category score for aptly named firm Wallbox comes in the ease-of-use category, with reliability also notably high up in the charts. As with a number of the runners-up in this competition, the app offered by Wallbox is a slightly weaker area for the brand.
|Ease of use||89.69%|
6. Tesla – 81.46%
Tesla has won the Driver Power public chargepoint survey two years on the trot, so sixth place for its wallboxes may be disappointing for the brand. That’s not the case, though, because Tesla doesn’t get a low score in any single category, with consistency across all areas.
|Ease of use||83.95%|
7. EV Box – 80.50%
Dutch company EVBox gets a thumbs-up from owners for the reliability of the firm’s chargers, their ease of use and the installation process. EVBox could do with improving its smartphone app and updating the look of its chargers, though.
|Ease of use||85.71%|
8. BP Pulse – 77.23%
Interestingly, BP Pulse lands in eighth place in this wallbox survey, just as it did in our public chargepoint survey. The company’s home chargers are easy to use and reliable, you tell us. The app is a low point, though, and the firm could offer better customer service.
|Ease of use||88.21%|
9. Rolec – 77.02%
Rolec might be bringing up the rear of this ranking, but customers are still impressed with the ease of use of the firm’s chargers, along with the installation process and reliability. As with many of the firms here, the biggest problem is its smartphone app.
|Ease of use||88.07%|
Click here to take our Driver Power survey right now…
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