When they topped up the engine oil in front of me, the car took 800 ML of it. Now this clearly shows that they had not checked / refilled the engine oil when the vehicle had come in for periodic maintenance.
BHPian thirdmainroad recently shared this with other enthusiasts.
I have had a couple of Hondas, and each time I went to Kun Honda for service, I would always come back with a bad taste. They would either over charge me, or any repair would not be carried out to acceptable levels.. This had happened quite a few times, and I had found that Sundaram Honda seemed to be much more ethical in their work + billing. I had thus, sworn never to go to Kun Honda.
I have recently got a Volkswagen Taigun 1.5 GT plus. 2.5 months after delivery around the 10th of March, I had hit 7500km and the vehicle was due for a service checkup. Thinking anyway its just a check up, and nothing major, I left the car with KUN Volkswagen Madras South, OMR, Chennai. I wasn’t happy when I received the vehicle – it was not cleaned properly, a job I had wanted had not been carried out . . I just shook my head then, told myself I should have stuck to avoiding KUN. The service advisor told me that parameters had been checked, engine oil filled up, and all was ok.
About a month after this 7500 service, on April 15th, I had by now clocked an additional 3500 km, and had about 11,000 km on the odo – the check engine oil light came up. Being close to the KUN service center I went there. When they topped up the engine oil in front of me, the car took 800 ML of it. Now this clearly shows that they had not checked / refilled the engine oil when the vehicle had come in for periodic maintenance. When I asked them how the car could have consumed 800 ml oil if it had been filled just 3500 km / 1 month ago, they said “oh but you have clocked 3500 km, so it can happen.” Liars, obviously.
This again shows how unethical KUN is, and KUN VW is no different from Kun Honda. KUN as brand seems to be unethical and just downright bad. If they fail to check the most basic yet very important thing such as Engine Oil levels on a brand new car, and lie saying they have, and show it on the invoice – imagine what all they really can do!
Have sent a stinker email to VW regarding this and demanding a refund of Rs 750 KUN charged me for the “extra oil” lets see what comes off it.
Nevertheless, after years of repeated bad experiences with KUN, I urge all of you to stay away from them and find better authorised workshops!
Here’s what GTO had to say on the matter:
I wouldn’t pass a blanket statement saying they are cheating. The VW-Skoda TSI motors can gulp oil. Don’t know about the 1.5L, but the larger motors do. Based on recommendations, I roam around with an extra 2 liters of oil in the Superb 2.0 TSI’s boot. The older 1.8 TSI had a heavy oil drinking habit.
Here’s what BHPian kosfactor had to say on the matter:
Check the oil level after you park the vehicle for a few hours, its possible that at this time it maybe overfilled.
Why would a check engine oil light come up after 3500 km if they had reset the service reminder during the previous service? perhaps they had forgotten to do it.
Here’s what BHPian ajmat had to say on the matter:
VW petrol engines have a thirst for oil for the initial 10000km. Keep topping up and it will subside once it has bedded in overall. It the consumption continues, you might have an issue
Here’s what BHPian dheer4 had to say on the matter:
This is fairly common in 1.5 TSI engines to take extra 800ml – 1L in the first 10,000 Kms. My Kushaq 1.5 TSI also had the same where I had to top up additional 1L at 11,000 Kms. I’ve observed this with Virtus and Slavia as well in my group. I’ve done over 22,000 Kms and there has been no change in oil consumption post 15k service.
Read BHPian comments for more insights and information.
Source: Read Full Article